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Business automation

Business automation

When I walk into Apple stores, I’m always impressed with how they work. My last

An opinion on the link between CRM and marketing

An opinion on the link between CRM and marketing

I was in a meeting with a client last week. I love what they do

The impact of a CRM on the company

The impact of a CRM on the company

I read a very interesting thesis on customer relationship management dating back from December 2001!